apologies for such a short reply.

When you say that your colleague (that you job share with) has noticed this too, is it because she is receiving the same sort of treatment as you?

Could she back you up if you report the attitude to your superiors? If they are putting customers care in danger then you really do need to report this matter.

You need to keep notes of every incident and if necessary use it for a report to your bosses. If you boss isnt taking this seriously then go higher.

thanks for that
yes my colleague has been on the receiving end; ie she says they exclude her from conversations and decide on the workload and take little or no notice of her
she emailed our manager who has done little to be honest to rectify the situation

things are ok ish at the moment but it's enforced to be honest, as long as they do the job thats fine,i just want a peaceful work environment for us and the clients

what got me angry the other week was that they took it into their own hands to re assign transport ie turn away the people i'd booked to take an elderly lady home and so then she had to wait all day for alternative means of getting home. I just wish they'd consulted me first! anyway, that was sorted out but what worries me now is what will they do next?
i cant trust them at all and my colleague and i are of the firm belief that it's the newer one of the two thats the problem, the ringleader in all of this. Things were fine before she got her permanent position. We certainly didn't see this coming!

the troublemaker has resigned!

Edited 17/06/2009 00:31 ET by kat40

crikey

i bet you didnt see that one coming :)

I hope things improve for you now.